Blossom Professional — Zürich
Studio Rules
To help us manage our schedule and reserve sufficient time for every client, please read the following booking policy of Blossom Pro Studio.
By booking an appointment, the client confirms that they have read and accepted these terms.
Appointment Booking
Appointments are booked in advance through our online booking system.
A prepayment may be required for certain services or bookings. An appointment is considered confirmed once all required booking conditions have been completed.
Cancellation or Rescheduling – at least 24 hours in advance
Appointments may be cancelled or rescheduled free of charge no later than 24 hours before the scheduled appointment time.
If an appointment is cancelled or rescheduled less than 24 hours before the appointment, the studio reserves the right to charge for the reserved time and/or booked service.
If a prepayment was made at the time of booking, it is non-refundable when the appointment is cancelled or rescheduled less than 24 hours in advance.
For cancellations or rescheduling made more than 24 hours in advance, the standard booking conditions apply and any prepayment already made will not be forfeited.
No-Show
If a client does not attend their appointment and has not cancelled it within the required notice period, the appointment will be considered a no-show.
Any prepayment already made is non-refundable.
If the appointment was booked without a prepayment, the studio reserves the right to charge for the missed appointment.
Following a no-show, prepayment may be required for future appointments.
Late Arrival
Please arrive on time for your scheduled appointment.
A delay of up to 15 minutes can only be accommodated if there is still sufficient time to perform the treatment safely and to our quality standards. If necessary, the booked service may be shortened or adjusted.
If you arrive more than 15 minutes late (from the 16th minute), the appointment will be considered missed and the studio reserves the right not to perform the treatment.
Any prepayment already made will not be refunded. If no prepayment was made, the studio reserves the right to charge for the reserved appointment time.
This policy ensures that one client’s late arrival does not affect the appointments of other clients.
Changes to the Booked Service
If you would like to change your booked treatment, please inform us as early as possible.
Additional services such as French, Nail Design, complex designs, repairs of multiple nails, additional length, or other services requiring extra time should be selected or mentioned when booking.
If there is not enough time available, the studio may decline to perform the additional service during that appointment.
Guarantee
We provide a 7-day guarantee for lifting or other issues caused by the application or treatment itself.
Please contact the studio within 7 days of your appointment and provide a photo of the affected nail(s).
The guarantee does not cover mechanical damage, impact, breakage caused by external factors, damage caused by the client, or alterations made to the nails after the appointment.
After the 7-day guarantee period, repairs will be charged according to the current price list.
Payment
The price of each treatment is based on the current Blossom Pro Studio price list.
Any additional services that are not included in the booked treatment will be charged separately.
Subscriptions & Gift Certificates
Subscriptions and gift certificates are subject to their individual validity periods and terms of use stated at the time of purchase.
Expired subscriptions and gift certificates cannot be extended. Any unused treatments or remaining balance will expire once the applicable validity period has ended.
These Booking Policy rules also apply to appointments booked using a subscription or gift certificate, including cancellations, rescheduling and no-shows.
Important Information
By booking an appointment with Blossom Pro Studio, the client confirms that they have read and accepted our booking, cancellation, rescheduling and late-arrival policies.